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Why is my balance unavailable despite having funds in my account? This is usually due to pending (unfilled) orders, where the system temporarily holds the required funds. This guide will help you understand the reasons and how to resolve it.
Frozen funds do not indicate any issue with your account. In most cases, this occurs because funds are temporarily held by the system due to pending (unfilled) orders. This guide explains the reasons and how to resolve it.
<p aria-label="译文：📊 Common scenarios include:

Limited-price buy order: The system will freeze the corresponding amount of funds.

Limited-price sell order: The system will freeze the corresponding amount of currency.

Incomplete order execution: The remaining unexecuted portion will continue to tie up funds." data-ved="2ahUKEwjH2IjM56iTAxUi4zgGHRQ-HicQ3ewLegQIDBAW" data-placeholder="翻译" role="text" tabindex="-1" dir="ltr" class="tw-data-text tw-text-large tw-ta" id="tw-target-text">📊 Common scenarios include: 
<ul>
<li data-end="900" data-start="819" data-section-id="1siiw0d">
Buy Orders (Limit Orders): The corresponding amount of funds will be held
</li>
<li data-end="969" data-start="901" data-section-id="4065at">
Sell Orders: The corresponding amount of assets will be held
</li>
<li data-end="1061" data-start="970" data-section-id="rb76w7">
Partially Filled Orders: The remaining unfilled portion will continue to hold funds
</li>
</ul>
<h2 data-end="1105" data-start="1068" data-section-id="qdn2kp">🔓 How to Release Frozen Funds</h2>
You may release the held funds by:<img height="194" width="674" src="https://cdn.livechat-files.com/api/file/kb/file/2c33ac23-b384-4ee7-bc99-8de7d3cc2f76/e5a23080b8-11d852428cccd52e20ba.png">
<ul data-end="1308" data-start="1141">
<li data-end="1219" data-start="1141" data-section-id="seehrk">
Canceling the open order → Unfilled funds will be released immediately
</li>
<li data-end="1308" data-start="1220" data-section-id="47bfct">
Waiting for the order to be fully executed → Funds will be settled automatically
</li>
</ul>
<h2 data-end="1333" data-start="1315" data-section-id="epx8k">⚠️ Reminder</h2>
Frozen funds are part of the normal trading mechanism and do not indicate any restriction on your account. We recommend managing your orders accordingly to avoid affecting other transactions.

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Why is my balance unavailable despite having funds in my account?
This is usually due to pending (unfilled) orders, where the system temporarily holds the required funds. This guide will help you understand the reasons and how to resolve it.

Frozen funds do not indicate any issue with your account. In most cases, this occurs because funds are temporarily held by the system due to pending (unfilled) orders. This guide explains the reasons and how to resolve it.

📊 Common scenarios include:

 * Buy Orders (Limit Orders): The corresponding amount of funds will be held

 * Sell Orders: The corresponding amount of assets will be held

 * Partially Filled Orders: The remaining unfilled portion will continue to hold funds


🔓 HOW TO RELEASE FROZEN FUNDS

You may release the held funds by:

 * Canceling the open order → Unfilled funds will be released immediately

 * Waiting for the order to be fully executed → Funds will be settled automatically


⚠️ REMINDER

Frozen funds are part of the normal trading mechanism and do not indicate any restriction on your account. We recommend managing your orders accordingly to avoid affecting other transactions.

Why are funds frozen?

What is SPOT

What is Contract